Sales Policy
Effective Date: January 6, 2025
At Twirlnapo, we are committed to providing our customers with high-quality products and a seamless shopping experience. Below is an overview of our Sales Policy, designed to ensure transparency and satisfaction with your purchases.
Pricing
All prices displayed on our website are in USD and may be subject to change without prior notice. Prices do not include taxes, shipping fees, or handling charges, unless specified otherwise at checkout. We reserve the right to correct any pricing errors that may occur.
Sales and Promotions
From time to time, we may offer discounts, promotions, or sales on selected products. These offers are valid for a limited time and subject to availability. Promotions cannot be combined with other offers, and additional terms and conditions may apply, which will be outlined at the time of the promotion.
Payment Methods
We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. Payments are processed securely through our trusted payment processors.
Order Confirmation
Once your order is placed, you will receive an order confirmation email with details of your purchase. This email serves as proof of your transaction. Please review your order carefully, and if you notice any discrepancies, contact us immediately at info@twirlnapo.com.
Order Cancellation
You can cancel your order within 24 hours of placing it, as long as it has not yet been processed for shipment. After this period, orders are generally not eligible for cancellation. To request an order cancellation, please contact our customer service team as soon as possible.
Shipping and Delivery
Orders are processed within 1-3 business days and shipped via standard delivery methods unless expedited shipping is selected. Delivery times vary based on location, and tracking information will be provided once the order has been shipped. Shipping charges are calculated at checkout.
Sales Tax
Sales tax will be applied to orders based on the applicable tax rate of your shipping address. The tax will be calculated at checkout.
Product Availability
All products are subject to availability. In the event that an item is out of stock, we will notify you as soon as possible and offer either a refund or an alternative product of similar value.
Customer Service
For any inquiries, issues, or further information about your purchase, please don’t hesitate to reach out to our customer service team at info@twirlnapo.com. We are here to help ensure a smooth and satisfactory shopping experience.
By completing a purchase with Twirlnapo, you agree to the terms and conditions outlined in this Sales Policy. Thank you for choosing Twirlnapo for your footwear needs!